Privacy Policy

Meat on Fire Africa collects and uses personal information to deliver our services. We follow the Botswana Data Protection Act 2018. We only collect information that we need. We process it in a lawful and secure manner.

We collect the following information.
• Name
• Phone number
• Email address
• Delivery address
• Payment details captured by our payment providers
• Event booking details
• Catering request details
• Website usage data

We collect this information when you visit our website. We also collect it when you order from our store, make a booking, request a quote or contact us.

We use the information for the following reasons.
• To provide services
• To confirm bookings
• To issue invoices and receipts
• To deliver orders
• To respond to customer requests
• To improve our website and services
• To prevent fraud and security breaches

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We store information in secure systems. We keep it only for the period required by law or for the purpose of the transaction. We do not share your information with any person who has no business need to see it.

We share information with the following parties only when required.
• Payment processors
• Delivery partners
• Event partners
• Service providers who support our operations
• Any authority when required by Botswana law

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We do not sell personal information.

You have the following rights under the Botswana Data Protection Act.
• The right to access your information
• The right to correct your information
• The right to request deletion within legal limits
• The right to object to certain processing
• The right to withdraw consent

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To exercise your rights, email us at events@meatonfire.africa or call +267 72 611 791.

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We will respond within a reasonable time. We will take steps to confirm your identity before we release or change any information.

We update this Privacy Statement from time to time. By using the website, you accept the latest version.

DATA PROTECTION STATEMENT

Meat on Fire Africa acts as a Data Controller under the Botswana Data Protection Act 2018. We collect and process personal data in line with lawful grounds for processing. These grounds include consent, performance of a contract, and compliance with legal obligations.

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We take all reasonable steps to protect the confidentiality, integrity and availability of personal data. We use physical, administrative and technical safeguards to reduce the risk of loss, misuse and unauthorised access.

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We commit to the following.
• Collect information in a fair and lawful manner
• Limit the information to what we need
• Use information only for clear and stated purposes
• Keep information accurate and updated
• Protect information with reasonable security measures
• Keep information only for the necessary period
• Respect all rights given to you under the law

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We perform reviews of our security controls. We update these controls when the risk environment changes.

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We train our team on data protection obligations. We require our service providers to meet acceptable data protection standards.

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If a data breach occurs, we will follow the Botswana Data Protection Act. We will assess the breach. We will contain it. We will notify the Information and Data Protection Commissioner where required. We will notify affected customers when necessary.

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If you believe your information is used incorrectly or without authority, email us at events@meatonfire.africa or call +267 72 611 791. We will investigate the matter.