Terms & Conditions

Terms & Conditions - the basics

For Meat on Fire Africa
Website: www.meatonfire.africa
Contact: +267 72 611 791
Email: events@meatonfire.africa

These terms apply to all users of this website. By visiting this website or using any service on it, you agree to these terms.

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1. Use of Website

• You use this website at your own risk.
• We supply information for convenience.
• We may update, change, or remove content at any time.
• Do not copy, distribute, or use our content without permission.

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2. Purchases and Payments

• All prices are in Botswana Pula unless stated otherwise.
• Payment must clear before any ticket, product, or service is confirmed.
• We reserve the right to reject or cancel any order.
• You confirm that the payment method used belongs to you.

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3. Events and Ticketing

• Tickets are not transferable unless stated.
• Lost or stolen tickets will not be replaced.
• Entry may be denied if you breach event rules, behave unlawfully, or fail to meet age restrictions.
• Event dates, venues, artists, chefs, and activities may change when needed for safety or operational reasons.
• We are not liable for travel or accommodation losses caused by event changes or cancellations.

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4. Catering Services

• Catering bookings require a confirmed quote and proof of payment.
• Changes to guest numbers must be made in writing.
• Increases in numbers will attract additional charges.
• Reductions in numbers will not lead to refunds after production begins.
• We reserve the right to substitute ingredients when supply issues arise.
• We reserve the right to stop service if clients or guests behave in a way that risks safety.

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5. Online Store

• Product images may differ slightly from delivered items due to lighting, supply variations, or packaging updates.
• Delivery times depend on stock levels and courier schedules.
• You must provide correct delivery details. Wrong addresses may lead to extra fees.
• We do not accept returns for used products, worn items, or damaged goods caused by misuse.

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6. Intellectual Property

• All logos, event names, designs, photos, and content belong to Meat on Fire Africa.
• You must request written permission before using our content for any purpose.
• Unauthorised use will be pursued under Botswana law.

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7. Privacy

• We collect basic information when you make enquiries or purchases on this website.
• We do not sell or trade your data.
• We use your information to deliver services, tickets, products, and updates.

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8. Third Party Links

• Links on this website may lead to other sites.
• We do not control those websites.
• We are not responsible for their content, products, or actions.

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9. Limitation of Liability

• You accept full responsibility for how you use this website.
• Meat on Fire Africa is not liable for losses caused by delays, cancellations, errors, unauthorised access, incorrect information, or website downtime.
• Our maximum liability in any claim will not exceed the value you paid for the affected ticket, service, or product.

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10. Indemnity

• By using this website, you agree to indemnify Meat on Fire Africa against claims, damages, or losses that arise from your breach of these terms or misuse of this website.

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11. Changes to Terms

• We may update these terms at any time.
• Continued use of the website means you accept any updates.